Business Analyst | Jobs in Dubai, UAE by Amazon.ae


DESCRIPTION

PRIMARY RESPONSIBILITIES

· The candidate shall be responsible for all Analytics related to 3P sales and seller marketing on Souq.com.

· Seller Performance Program: The rating system devised to understand the performance of sellers and decide on the ways of rewarding the sellers or improving performance.

· User Experience for Seller Tools: Sellers have tools like Listing tools, Order Management tools etc. Understanding the user experience metrics for such tools using Web Analytics tools.

· Measuring Seller Satisfaction and developing a Seller Feedback Program and using the feedback to provide input to Marketplace Business and Product teams.

· Improving seller marketing efficiency: Analyzing marketing campaign performance in terms of seller acquisition and retention

· Category Affinity: Understand affinity between different categories and seller behaviors and work closely with the sales team to execute (Up-sell, Cross-sell) campaigns accordingly.

· Seller Lifetime: Understand the key metrics around the lifetime of a seller such as Lifetime Value, Churn, and Reactivation etc.

· Reporting: Setup automated reporting and dashboards for the Marketplace team that can help them understand the seller performance, ROI and impact on the seller lifetime metrics

· Net Promoter Score (NPS): Understand the reasons of seller satisfaction/dissatisfaction and work closely with the business to provide inputs and solve those concerns

· Ad-hoc analysis: ability to understand/mine the data in accordance to the business needs and problems to be addressed, for all the functions

· Competitive Analytics- work with vendors to analyze and understand the growth of competition in the market and provide actionable insights to the senior management

· Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organizations.

BASIC QUALIFICATIONS

· Experience of at least 8 years in Analytics, preferably in Internet/Ecommerce domain.

· Ideal candidate should have an Engineering and a MBA from reputed institutes.

· Track record of building and leading Analytics teams for multibillion dollar e-commerce companies.

· Knowledge of SQL and reporting tools ( Tableau, QlikView, MS dynamics etc).

PREFERRED QUALIFICATIONS

· Strong communication skills and ability to interact with CXOs, senior management and leadership teams directly and be able to drive and support strategic decision making

· Strong Mental Aptitude / IQ is the most essential criterion for eligibility

· Strong Business acumen coupled with analytical skills and mathematical aptitude

· Strong working knowledge of a query language – SQL/MySQL/T-SQL is desirable

· Basic experience with programming languages like Java/Python/C is a must o Knowledge of statistical analysis tools like SAS/R is an advantage

· Good understanding of graphs, charts and various other data visualizations is a must o Knowledge of Omniture and Google Analytics implementation is of advantag.

· Understanding of Web Analytics and User Experience and corresponding measurement tools like Adobe Analytics (Omniture) and Google Analytics.

· Experience of at least 8 years in Analytics, preferably in Internet/Ecommerce domain.

· Ideal candidate should have an Engineering and a MBA from reputed institutes.

· Track record of building and leading Analytics teams for multibillion dollar e-commerce companies.

· Knowledge of SQL and reporting tools ( Tableau, QlikView, MS dynamics etc).

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

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